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Contrasting Apple and Microsoft’s Product Strategy: A Tale of Two Spills

From Pathfinder Software Development Blogs .

I have given this story in other forms:

  • Using a video projector
  • Putting the machine to sleep
  • Migrating to a newer machine
  • Connecting a new printer

Etc.

My punch line: no doubt the ease of use and better designed experience are worth the money once you experience them. It is harder to see how one pushes that “promise” to someone who has not yet made the buy decision and is focusing on the incremental cost. So far, it seems that it usually takes an acquaintance who has already been through it to help.

The other way for a few is the Mac Mini which lowers but does not eliminate the differential.

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